FAQ & Help Hub

Frequently Asked Questions

Explore categorized help articles for guests reserving tables and hotel owners managing listings.

For hotel and restaurant owners

The part that happens after the guest leaves

Taking bookings is the easy half. The hard half is knowing what you actually spent, what walked out of the store room, and whether last week made money. STADIT Reservations does that half too — on the same system, from the same orders, without anyone re-typing figures into a spreadsheet.

Stock that reconciles itself

Record deliveries against what the supplier billed and STADIT shows every short line — dates, quantities, the detail to put in front of them — instead of a vague feeling that you are being under-delivered. Stock counts, wastage and usage sit alongside, so shrinkage has a number rather than a suspicion.

Suppliers in one place

Who you buy from, what you pay them, and what each delivery actually contained. When a price moves you see it, and comparing two suppliers means comparing your own records rather than last year's invoices in a drawer.

Accounts you can hand over

Expenses, VAT breakdown and profit, built from orders that already went through the system. Cost of goods sold comes from your own stock prices, so margin is calculated rather than guessed — and it exports when your accountant asks.

Shifts that hand over properly

Shift reports and handover notes, tips recorded to the three-year standard the 2023 Act expects, and staff accounts scoped to what each person needs. The things that normally live in a notebook behind the bar, written where the next manager can find them.

More than one site

Each branch runs its own menu, staff and numbers, and you see them separately or together. Adding a second location does not mean starting a second system.

Rooms, if you have them

Room bookings with check-in and housekeeping alongside the restaurant, so someone staying the night and someone eating in are the same guest rather than two unconnected records.

Stock control, suppliers and room management come with the Custom plan; reporting and accounting start at Essentials. See what is in each plan.

Fine Dining and Restaurant Settings
Guest Reservations

Guest Reservations

Learn how to browse directories, book tables instantly without accounts, and manage payments.

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Hotel Owner Hub

Hotel Owner Hub

Discover how free listings work, manage custom descriptions, and handle automated bookings.

View Articles
QR Ordering and Staff

QR Ordering & Staff

Understand table-side QR code ordering and how kitchen display systems process orders seamlessly.

View Articles

Guest FAQs

No — you can freely browse the directory and reserve a table instantly without creating an account first.
Yes. Everything works right in your web browser with no app to download, allowing you to browse and secure reservations before you travel from anywhere in the world.
Choose whichever method suits you best — pay online securely in advance, or settle your bill directly at the table once you arrive.
Yes — simply use Find My Booking to look up your complete reservation details anytime.
Scan the QR code printed at your table. It opens the exact system the hotel staff uses to run their kitchen and floor, routing your order straight through.

Hotel & Restaurant Owner FAQs

Yes, it is completely free to set up your listing. Check out listing your hotel for the full breakdown of features.
You do. Your cover photos, descriptions, and amenities are entirely yours to control and update whenever you choose—no third-party edits.
Yes — you can hide your listing from public view at any time straight from your dashboard, while your internal booking and ordering system continues running seamlessly.
Yes — any reservation made through your public page lands straight inside your dashboard, mapped to your hotel automatically with zero manual entry required.
It features table reservations, a live floor and kitchen display for staff, guest QR ordering, and robust sales reporting—all unified in one place.

Backed by a Dedicated Partner Team

Our hospitality support network works closely with hotel management and floor teams to ensure smooth setup, onboarding, and continuous digital service reliability.

Team collaboration and support

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